Refund Policy — PureStream4K
At PureStream4K, customer satisfaction is our priority.
General Refund Terms:
You may request a full refund within 7 days of purchase if the service does not work properly on your device(s).
Free trials are provided to test compatibility before purchasing. Therefore, no refunds are granted once the free trial has been used.
Refunds do not cover issues related to your internet connection, device, or installation.
After 7 days, no refunds will be issued.
Procedure:
To request a refund, please contact us at support@purestream4k.com or via WhatsApp.
Refund processing may take up to 5–10 business days depending on your payment method.